Terms and Conditions
By using The Idea Gen Technologies platform, you agree to the following terms and conditions:
- Our services, including workshops, certifications, and online courses, are available to individuals aged 13 and above. Users must provide accurate and up-to-date information during registration.
- You agree to use our platform for lawful purposes only and to refrain from any activity that disrupts or damages our services.
- All content, including course materials, logos, and software, is owned by The Idea Gen Technologies or its partners and is protected under copyright laws. Unauthorized reproduction or distribution is strictly prohibited.
- All payments must be made in INR (Indian Rupees). Pricing for all products and services is clearly listed on the website.
- We reserve the right to modify or discontinue any part of our services without prior notice.
- We are not liable for any direct, indirect, or incidental damages arising from your use of our platform or services.
- These terms are governed by the laws of India, and disputes will be subject to the exclusive jurisdiction of Indian courts.
Privacy Policy
At The Idea Gen Technologies, we value your privacy and are committed to protecting your personal information. We collect data such as your name, contact details, educational preferences, and payment information to provide and improve our services. Non-personal data like browser type, device information, and usage statistics may also be collected to enhance platform functionality. All data is securely stored with encryption and access control to prevent unauthorized access.
We do not sell or trade your data but may share it with trusted service providers, academic partners (e.g., E-CELL, IIT Tirupati), or as required by law. Users can access, update, or delete their personal information and opt out of marketing communications. By using our services, you consent to the use of cookies to improve usability.
Refund and Cancellation Policy
- Refund requests for courses, certifications, or workshops must be initiated within 7 days of purchase.
- Refunds will be processed only if the service has not been accessed, used, or downloaded.
- Approved refunds will be processed within 5-7 working days and credited to the original payment method or bank account.
- Cancellation requests for workshops or courses must be submitted at least 48 hours before the start date to be eligible for a refund.
- Non-refundable items include services already delivered or partially used.
For refund-related inquiries, please email us at costumersupport@theideagen.com
Pricing and Shipping Policy
- All prices for services, courses, and certifications are listed in INR (Indian Rupees).
- Prices are subject to change without prior notice but will not affect purchases already made.
- Digital products, such as course access or certifications, are delivered instantly or within 24 hours via email.
- Users will be notified via email or SMS with shipping updates. Any delays due to unforeseen circumstances will be promptly communicated.